Privacy policy

Privacy Policy

At Pureglide SA, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Order history
• Device and browsing information

This information helps us process your orders and improve your shopping experience.

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Communicate with you about your order
• Provide customer support
• Improve our products and services
• Prevent fraud and maintain store security
• Send promotional emails or offers (only if you subscribe)

3. Payment Security

All payments are processed securely through trusted payment providers.
We do not store or have access to your full payment card details.

4. Sharing Your Information

We may share your information with trusted service providers who help us operate our business, such as:

• Payment processors
• Shipping and delivery partners
• Marketing and analytics services

These partners only receive the information necessary to perform their services.

We do not sell or rent your personal information to third parties.

5. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Understand customer behaviour
• Provide a better shopping experience

You can choose to disable cookies in your browser settings if you prefer.

6. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You may request to:

• Access the personal data we hold about you
• Correct or update your information
• Request deletion of your personal data

To do so, please contact us using the details below.

8. Changes to This Policy

We reserve the right to update or modify this privacy policy at any time. Changes will take effect immediately upon posting on the website.

9. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Pureglide SA
Email: support@pureglidesa.co.za
South Africa